{"id":3345,"date":"2026-10-27T12:03:46","date_gmt":"2026-10-27T07:03:46","guid":{"rendered":"https:\/\/ipp-news.com\/?p=3345"},"modified":"2026-10-27T12:03:46","modified_gmt":"2026-10-27T07:03:46","slug":"apple-says-it-will-replace-iphone-duo-units-showing-screen-problems","status":"publish","type":"post","link":"https:\/\/ipp-news.com\/?p=3345","title":{"rendered":"Apple says it will replace iPhone Duo units showing screen problems"},"content":{"rendered":"<div>\n<p><strong>Days after launching its first folding iPhone, Apple acknowledged on Monday that some of the devices exhibit display problems and \u200bsaid it will replace them.<\/strong><\/p>\n<p>Apple started shipping the iPhone Duo last week, \u200cwith customers around the world <a rel=\"noopener noreferrer\" target=\"_blank\" class=\"link--external\" href=\"https:\/\/www.reuters.com\/business\/retail-consumer\/apple-bets-iphone-duo-can-remake-foldable-market-sales-begin-2026-10-22\/\">lining up for tight inventory<\/a> after initial online orders sold out in minutes.<\/p>\n<p>Analysts have said Apple is likely to face supply constraints because the iPhone Duo, which unfolds like \u200ba passport booklet, is complex to manufacture.<\/p>\n<p>Over the weekend, social media posts showed \u200bthe iPhone Duo with cracks and lines in the inner display along \u2060the central hinge where the iPhone Duo folds.<\/p>\n<p>Apple acknowledged the problems on Monday, saying \u200baffected units tend to show the problem quickly.<\/p>\n<p>\u201cWe are aware of an issue impacting the \u200binner display on a small number of iPhone Duo units,\u201d Apple said in a statement.<\/p>\n<p>\u201cIf users experience issues with their iPhone Duo display, they should contact AppleCare for a replacement.\u201d<\/p>\n<p>Apple did not comment on \u200bwhat might cause the issue.<\/p>\n<p>iFixit, a firm that publishes teardown reports of electronic devices \u200balong with guides on how to repair them, said it used teardown footage, patents and CT scans \u200cto \u2060construct a 3D simulation of the iPhone Duo hinge that it compared with the reported damage locations.<\/p>\n<p>iFixit said its simulations found the reported damage clustered just below where a display cable runs under the screen near a central support bar.<\/p>\n<p>That bar might be \u200bfailing to drop out \u200bof the screen\u2019s \u2060way as the phone is folded, \u201ccreating a small stress hotspot near the reported break location,\u201d the <a rel=\"noopener noreferrer\" target=\"_blank\" class=\"link--external\" href=\"https:\/\/www.ifixit.com\/News\/119895\/iphone-duo-teardown\">company said<\/a>.<\/p>\n<p>Apple did not immediately comment on \u200biFixit\u2019s findings, which also concluded that the iPhone Duo is the \u200bmost repairable \u2060foldable phone that it has tested.<\/p>\n<p>Francisco Jeronimo, a vice president at market research firm IDC, said Apple\u2019s quick replacement offer was the \u201cright first step\u201d in responding to the problems.<\/p>\n<p>\u201cWe all remember \u2060when Samsung \u200bexperienced problems with the original Galaxy Fold in \u200b2019, but it also showed that a fast and transparent response can contain the damage to a category,\u201d Jeronimo \u200bsaid.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Days after launching its first folding iPhone, Apple acknowledged on Monday that some of the devices exhibit display problems and \u200bsaid it will replace them. Apple started shipping the iPhone Duo last week, \u200cwith customers around the world lining up for tight inventory after initial online orders sold out in minutes. Analysts have said Apple is likely to face supply constraints because the iPhone Duo, which unfolds like \u200ba passport booklet, is complex to manufacture. Over the weekend, social media posts showed \u200bthe iPhone Duo with cracks and lines in&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[],"class_list":["post-3345","post","type-post","status-publish","format-standard","hentry","category-english"],"gutentor_comment":0,"_links":{"self":[{"href":"https:\/\/ipp-news.com\/index.php?rest_route=\/wp\/v2\/posts\/3345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ipp-news.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ipp-news.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ipp-news.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ipp-news.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3345"}],"version-history":[{"count":0,"href":"https:\/\/ipp-news.com\/index.php?rest_route=\/wp\/v2\/posts\/3345\/revisions"}],"wp:attachment":[{"href":"https:\/\/ipp-news.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ipp-news.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ipp-news.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}