DeepSeek’s status website showed that the chatbot suffered a “major outage” lasting 7 hours and 13 minutes, from the early hours of Monday morning until 10:33am local time (7:33am PKT), when the incident was marked as resolved.
As per company protocol, no reason was given for the outage. Such incidents can be caused by a wide range of issues, from malfunctioning servers to bugs stemming from an update to the AI chatbot.
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DeepSeek data shows that its API service, a function mostly used by developers to integrate the chatbot into custom applications, saw consecutive day-long outages in late January 2025, at the height of its viral moment.
But its webpage, where ordinary users can ask the chatbot questions directly, had not experienced a major outage longer than two hours until Monday, according to the startup’s status website.
The global AI industry is eagerly awaiting the release of DeepSeek’s next-generation model, but the company has not indicated a timeline.